Hestia Guest Services | Front of House & Reception Solutions for Corporate Workplaces
Welcome to Hestia Guest Services
Creating environments where every detail, every interaction and every experience is delivered with warmth.
MEET HESTIA
Hestia is inspired by the Greek goddess of home and hospitality, 'the ultimate host' who made every guest feel genuinely welcomed. That spirit of care and attention runs through everything we do.
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Founded by Amanda Kay and Jo Newton, we bring decades of experience shaping workplace experiences across finance, media, legal, and flexible workspace sectors. We've run multi-site operations spanning 20+ locations and delivered high-touch service in boutique environments. Through it all, we've learned what really matters: great experiences come down to people, detail, and care.
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Our team integrates seamlessly with yours, becoming the trusted professionals who actively shape how your business feels—to clients, colleagues, and everyone in between.
WHAT WE DELIVER
Your guest experience should feel intentional, seamless, and unmistakably yours. We focus on shaping the moments that define how people feel in your workplace, from the first welcome to the last interaction. This isn’t just service management. It’s the design of your client journey, your colleague journey, and the everyday rhythm of your workplace.
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Your brand, elevated:
Service that reflects your values. Client experiences that reinforce your reputation. A front-of-house team that elevates your brand every single day.
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Flexibility without compromise
Whether you're scaling fast, managing change, or navigating complexity across multiple sites, we adapt. Bespoke solutions that flex with your needs.
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Operations that just work
No dropped balls. No last-minute scrambles. Seamless coordination across reception, events, bookings, and workplace support so your teams can focus on what actually matters.
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​Real value, delivered
We unlock efficiency, reduce operational headaches, and create memorable experiences that turn guests into advocates and employees into ambassadors.
WHAT DRIVES US
Great guest experiences don’t happen by chance. They’re created with intention, care, and the right people behind them. Everything we do is guided by three principles that shape how we think, how we partner, and how we elevate every workplace we support. These principles ensure our clients feel a difference from the very first interaction and continue to feel it every day that follows.
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BESPOKE,
NOT BORROWED
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Nothing we deliver is off-the-shelf. Every client is unique, and our solutions reflect that. We take the time to understand your culture, your people, and your priorities, creating services that feel authentic, seamless, and uniquely yours.
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INQUISITIVE
BY NATURE
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We don't take things at face value. We ask the right questions, seek out the detail, and explore what makes your business tick. Paired with deep operational expertise, this curiosity helps us design solutions that really work.
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PEOPLE
MATTER MOST
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Service is inherently human. Every experience starts with someone. We build, nurture, and support our teams so they become a natural extension of your business—engaged, reliable, and genuinely invested.
